From time to time, TGG enjoys sharing a little about our clients along with why and how they work with us. This month, we’ll be spotlighting Santoni, based in Lake Forest, CA.
Santoni has been family owned and operated since 1975. Their firm provides risk mitigation and investigation services to companies and law firms. Their services include, but are not limited to employment background screening, surveillance, asset investigations, brand protection and computer forensics. Santoni initially engaged TGG to help them understand the financial performance of their business better and seek ways to improve profitability, manage cash flow, and grow responsibly.
TGG initially spent time understanding the business and its different services and clientele. This allowed us to collaboratively work with management to streamline reporting, while also providing service line analysis to better monitor performance. Santoni implemented revised key performance indicators to better predict future performance. The company also began assessing its utilization regularly to better manage workloads. All of these items, and others, have allowed their over 40-year-old company to grow its top line, but more importantly, become a more profitable and stable business. All without comprising its focus on top-level client service.
TGG sincerely values the business relationship with Santoni Investigations and appreciates being a part of the growth and success of their team. We can’t say enough about the team that we work with there and encourage our other clients and partners to consider Santoni if you have needs in the investigative area as they work nationwide.
Click here to visit their website and learn more about their business.