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Adopting new technology can be daunting, but innovation is critical to business survival in the age of digital disruption. A recent survey by Ernst & Young revealed insights to help boards of directors improve their companies’ approaches to adopting emerging technologies. Here, we’ve broken down the key takeaways for boards looking to expand and improve their company’s focus on innovation.
Look Outside the Company for Innovation
Boards are too reliant on management teams to identify emerging trends, with 57% of board members surveyed stating that they receive their primary industry trend news from management. Although boards have a great deal of confidence in their management teams, with 69% of members stating that management is very attuned to potential industry disruptions and innovation opportunities, it’s important to acknowledge that management trend forecasting has its limitations. Innovation and disruption are typically long-term growth strategies, while most managers are tasked with driving short-term revenue. There is an inherent conflict in expecting management to focus successfully on both. Even with the best management team, this approach will likely lead to missed opportunities for innovation and adoption.
Taking an insular approach to innovation also shields the company from out-of-the-box ideas and diverse perspectives. This approach prevents the board from establishing a holistic picture of the trend landscape. Instead, boards should solicit industry data and trends from third-party experts, while also keeping a pulse on venture capital activity in the industry. Startup growth can indicate potential disruptions on the horizon and help identify opportunities for revenue growth within the company.
Challenges and Risks Associated with Innovation
While an overwhelming 83% of directors would support their management teams undertaking potentially disruptive innovation projects to build long-term value, only 52% believe their team has the resources to adopt emerging technologies. The biggest challenges to tackling innovation projects are the integration of new technologies (27% of those surveyed) and hiring and re-skilling talent (18% of those surveyed). To mitigate these obstacles, boards should adopt a renewed focus on retraining employees on emerging technologies and implement management strategies, and potentially hiring new employees with strong technical skill sets.
To better address challenges at a high level, boards can incorporate disruptions and innovation into each board agenda. Currently, only 29% of boards are addressing these topics at each meeting. Discussing the challenges ensures that the issue stays top-of-mind, and each member of the board is committed to learning and addressing obstacles that deal with innovation. Most directors (54%) agree that board education on emerging technology is essential, while 50% agree that technology innovation should integrate into strategy and risk discussions. Including disruptions and innovation in the enterprise risk management process is vital, as adopting new technology can be expensive and time-consuming. Establishing an enterprise risk management framework, or revising the existing one, will allow for thorough internal audits of the risks and costs associated with proposed innovation projects.
Innovation Action Items for Boards
There are four key steps boards can take to set their company’s approach to innovation on the right track:
Planning for innovation does not always have to be complicated. With a well-thought-out plan and team behind you, it can be made simple.
This post was reviewed by our team of accounting and financial experts. TGG’s mission is to make business owners’ lives better through excellent financial management. We strive to provide the most up-to-date and objective information on accounting-related topics so our readers can make informed decisions based on factual content. All posts undergo a review process with at least one member of our Leadership Team to ensure accuracy.
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Janine Smith is a Consulting CFO with TGG. She has a wealth of experience in accounting process development and management, supervising both TGG staff and client’s internal staff (banking, AR, AP, inventory management, payroll), and working with many different types of accounting software. She has worked with clients to develop KPIs that fit their current needs and coached them to support the goals of the business. One of her favorite tasks is budget development and using that as a tool to help organizations meet their goals.