Established procedures can save a business from falling into chaos in times of change. Small businesses often have a trusted employee in charge of several tasks ranging from accounting to project management. But what happens when this employee who knows the pulse and course of the business decides to submit his two weeks notice? Is two weeks enough time to find and train an adequate replacement? Often it is not. All business owners have either already faced this situation, or are about to come face to face with a brutal reality; they have no idea how their employees actually perform their tasks. Continue reading
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